Privacy Policy

Personal Identification Information

Deqa collects information related to business activities and individuals working on the systems in order to enable Deqa systems to operate and comply with governmental requirements such as the Ministry of Commerce and the Zakat, Tax and Customs Authority. Users may also be asked to provide their full name, email address, and phone number.

Non-Personal Identification Information

Deqa may collect non-personal information about users whenever they interact with the service. This information does not relate to personal identity but may include technical information such as the user’s connection method, internet service provider, and other similar details.

How We Use Collected Information

• Improving Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
• Improving the Service: We continuously strive to improve our service offerings based on the information and feedback we receive from you to better understand our users’ interests and needs.
• Sending Periodic Emails: The email address provided by users will be used only to send information and updates related to their requests and may also be used to respond to inquiries or other questions.

How We Protect Your Information

We implement appropriate data collection, storage, and processing practices and security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Sharing Personal Information

Deqa does not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information with trusted partners for the purposes outlined above.

Changes to This Privacy Policy

Deqa has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Acceptance of This Privacy Policy

Your use of this service signifies your acceptance of this privacy policy and the terms governing the use of this service.